How do I create an account on YourBet?

To register, click the “Join Now” button at the top right of the homepage. You will be asked to provide your personal details including full name, date of birth, email address, and a valid South African ID or passport number. Make sure you are over 18 years old. Once you submit the form, you’ll receive a confirmation email. Click the link inside to verify your account, then log in and make your first deposit to start betting.

What is the minimum deposit amount and which payment methods are accepted?

The minimum deposit is R10, and YourBet supports a wide range of local payment options including Instant EFT, OTT Vouchers, 1Voucher, SiD, and major credit or debit cards (Visa, Mastercard). Deposits via Instant EFT are usually processed within seconds. There are no fees charged by YourBet for deposits, though your bank may apply its own charges. For the fastest experience, use OTT or SiD vouchers available at retail stores across South Africa.

How long does it take to withdraw my winnings?

Withdrawals are processed within 24 to 48 hours after approval. The fastest method is OTT Voucher, which typically delivers the funds within a few hours. Bank transfers and EFT withdrawals can take 2 to 5 business days depending on your bank. You may be required to verify your identity before the first withdrawal – simply upload a copy of your ID and a recent utility bill via the “My Account” section. No withdrawal fees are charged by YourBet, but intermediary banks might deduct a small amount.

Are there any welcome bonuses or promotions for new players?

Yes, YourBet offers a 100% first deposit match bonus up to R1,000 for new users. To claim it, register an account, make a minimum deposit of R10, and the bonus will be credited automatically. You must wager the bonus amount 6 times on sportsbook selections with minimum odds of 1.50 before any winnings can be withdrawn. There is also a weekly reload bonus and a free bet promotion for existing players – check the “Promotions” page regularly as offers change each month.

Can I place bets on live matches and what sports are covered?

Absolutely. YourBet has an extensive live betting section covering football, rugby, cricket, tennis, basketball, horse racing, and many more. You can place in-play bets while the action unfolds, with odds updating in real time. The interface shows live statistics, match timelines, and a cash-out option for selected markets. To access live betting, simply click the “Live Betting” tab on the top navigation bar.

Is my personal and financial information safe on YourBet?

YourBet uses 256-bit SSL encryption to protect all data transmitted between your device and their servers. The site is licensed and regulated by the Western Cape Gambling and Racing Board (licence number 10123), ensuring compliance with South African gambling laws. Additionally, your funds are held in a separate trust account, so your money is never mixed with operational funds. Two-factor authentication is also available for extra account security – enable it in your profile settings.

What should I do if I forget my password or lock my account?

On the login page, click “Forgot Password” and enter the email you used during registration. A password reset link will be sent to your inbox. If you don’t see it, check your spam folder. For locked accounts due to multiple failed login attempts, contact customer support via live chat or the 24/7 WhatsApp line at +27 87 550 1234. Provide your registered email and ID number, and they will unlock it within minutes after verifying your identity.

Can I set deposit limits or self-exclude from gambling?

YourBet is committed to responsible gambling. Under “Responsible Gambling” in your account settings, you can set daily, weekly, or monthly deposit limits. You can also choose a self-exclusion period of 1 month, 6 months, or permanently. Once a self-exclusion is activated, you will not be able to log in or place bets until the period ends. For immediate assistance, you can call the South African Responsible Gambling Foundation toll-free at 0800 006 008.

How does the cash-out feature work and when can I use it?

The cash-out option allows you to settle a bet before the event finishes, securing a guaranteed profit or reducing a potential loss. Not all bets are eligible – only those marked with a green “Cash Out” icon on the bet slip. The cash-out value is calculated dynamically based on current odds and the remaining time. To use it, go to “My Bets”, select the active bet, and click the cash-out button. You must confirm the transaction, as it cannot be reversed once processed.

What are the wagering requirements for bonuses and how do I meet them?

Each bonus comes with specific terms. For the welcome bonus, you need to wager the bonus amount 6 times on sports bets with minimum odds of 1.50 within 30 days. Only bets settled as wins count towards the requirement – draws or voids do not. Free bet winnings are credited as cash after the qualifying bet is settled, and the free bet stake is not returned. Always read the full terms and conditions on the “Promotions” page to avoid surprises.